Purchase Options Cancellation Policy

FGX Apparel Purchase Options Cancellation Policy

Last updated 12/13/2024

 

FGX Apparel Purchase Options Cancellation Policy

This policy outlines the terms and conditions regarding the cancellation of purchase options made with FGX Apparel.

Cancellation Window:

• Standard Cancellation Period:

Customers may cancel their purchase options without penalty within 1 business day of the purchase date.

• Late Cancellation Fee:

For cancellations made after the standard cancellation period, a fee of 35% of the purchase option price may apply.

How to Cancel:

• To cancel a purchase option, please contact FGX Apparel customer service at 1-877-349-9242 or via email at info@fgxapparel.com.
• All cancellation requests must be made in writing and include the purchase option number and customer details.

Exceptions:

• Non-Refundable Options:

Certain purchase options may be non-refundable, including those designated as "final sale," “custom order,” or "limited time offers."

• Special Circumstances:

In exceptional circumstances, such as fraudulent activity or a breach of our terms of service, FGX Apparel may cancel a purchase option without notice and refund at its discretion.

Refund Processing:

• Refunds for cancelled purchase options will be processed within 7-14 business days of the cancellation request and will be credited to the original payment method.

Important Considerations:

• This cancellation policy is subject to change at any time, and updated versions will be posted on our website.
• By placing a purchase option, you agree to the terms and conditions of this cancellation policy.

Contact Information:

• If you have any questions regarding our purchase options cancellation policy, please contact us at info@fgxapparel.com or 1-877-349-9242.